Customer Service

The Cuba Cheese Shoppe is committed to providing our customers with exceptional customer service!  As a family owned business, we know it takes hard work and dedication to keep our customers coming back year after year. 

Meet our Cheese Heads!

Jeff Bradley – The Big Cheese – Owner & President

Jeff started out in the super market business after getting out of the Navy and completing his degree at Godley Beacom College in Wilmington Delaware in the early 70’s. He owned and operated the Alfred Shurfine and the Cuba Shurfine through the 70’s and 80’s. In 1991, he sold the Shurfine in Cuba (now the Giant) and bought the Cuba Cheese Shoppe. He has expanded the business three-fold by adding the truck delivering program, expanding our retail shop, and promoting a robust mail order business.   Jeff is a diehard Yankee’s fan, enjoys playing golf, and adores his two grandchidren and his three cats.

Favorite Cheese - His own private stock!

Jane Bradley – The “Trying to Retire” Vice President of Operations

Jane is the work horse behind the retail store. She is the main buyer of all the products and cheeses you see in our Shoppe. She created the first website and has worked tirelessly in the Shoppe, Mail Room, and Office over the last 30 years.  She updates our catalog and fundraising brochure every fall.   Jane enjoys playing golf, boating, and quilting. She is the mother of three awesome children – Sarah, Rebecca, and Justin - and a wonderful Nana to her grandchildren, Evan, Olivia, and Scarlett.

Favorite Cheese - Swiss on Rye

Sarah Bradley - VP of Marketing & Advertising

Sarah joined the team in 2011 to help grow the business in both the wholesale, retail,  and mail order departments.   She is in charge of all the marketing and advertising for the Cuba Cheese Shoppe.  Sarah designed our new website and is instrumental in making sure it is "customer friendly."   She helps out in the Shoppe when needed even working weekends if need be.  Sarah is a member of the Cuba Chamber of Commerce and a  member on the Cuba Lake District Board.  She enjoys golf, Buffalo Bills football, and spicy food.  She has a beautiful baby girl, Scarlett Jane.

Favorite Cheese:  Gouda with Truffles

Patty Schmidt – 40# Cheese Master

Patty has worked in the Shoppe for over 19 years! She enjoys crafting and time with her grandchildren. She was once a Flower Child in the 60's and loves Rock n' Roll Music, especially the Rolling Stones. Her record for cutting 40# cheddar blocks in one day is 11!  Patty is married to Jack and they have four children and five grandchildren.

Favorite Cheese - Cuba 2 Year Cheddar

Julie Cleary - Office Manager Bulldog

Julie is responsible for the day to day activities of our operation.  She does all the book keeping, billing, payroll and filing.  If there is a problem with anyone or anything, we have her go after them because of her bulldog qualities.  She has a daughter Hillary and beautiful grandson.

Favorite Cheese - Extra Sharp Cheddar

Denise Luzier - The Gopher

Denise is the third tenured employee with the Cuba Cheese Shoppe.  She has been with us for over 18 years.  You will see her running around the store filling truck orders, stocking shelves, waiting on customers, and filling truck cups with cheese curd.   She has to stand on a stool to cut a Parmesan wheel.  She has two great kids, Drew and Abby.

Favorite Cheese -  Extra Sharp Cuba Cheddar

Justin Bradley – Shoppe Manager

Justin joined the truck delivery team in 2012.   In 2020 he became manager of the Shoppe and is in charge of its day to day operation.  He is an avid BBQ Master.  Justin enjoys Can Jam, golf, Buffalo Bills football, and playing with his dog Ivy. Justin is married to Brittany and they have two children, Evan and Olivia.

Favorite Cheese:  7 yr. Wisconsin